These types of queues often form in bakeries and small stores. People approach the check-in desk or cashier when they're ready, and, if there's a wait, they queue up where they feel is appropriate. You'll often see these in airports and grocery checkouts. Structured queues include barriers or stanchions that guide the queue, prevent people from cutting in line, and give employees a way to order and manage the line. There are four types of queues you’ll see in many businesses, categorized based on the way they form. These strategies are known as queue management. Businesses have developed a number of ways to keep crowds under control and lines in order.
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